Monday, November 08, 2010
Random Thoughts' Monday: Return of the Connection
So yes, I cut myself off the Internet to get some studying done, but that wasn't hard to do seeing how my ISP was playing catch with me last week. They barely allowed me to log in, and if I did get through, I had no actual connection and I'd lose any link to their server after 2-3 minutes. Wait for a further 30 minutes before the modem even allowed another attempt at connection, and when I called their assistance number, can you believe it - 13 times out of 18 successive calls, they lifted the phone and let it drop back in the cradle! The other 5 times they let the phone ring until the line went dead by itself. I've never believed a company could be so unprofessional... It took my husband calling them from his mobile phone (Caller ID in place there... I wonder...) and they answered, all eager to 'help'. Hubby told them our contract's coming to an end on November 30 and we're not gonna renew - what's the procedure?
Bumbled reply from them, and since that day (Thursday afternoon), would you believe the connection is 'perfect'?
I'm having a terrible crash and burn moment right now, especially with the kids being on 9-weeks summer break. Have no idea how I'll cope... :)
Still, once more, I'm sorry. I'm not one to go "blame it on the whatever entity" but this time, yes, I do say, blame it on my ISP! Couldn't attend half of the good lineup at the So You Think You Can Write Harlequin event and could only catch up really late on boards and read transcripts! Sheesh...
Hope we'll all have a great week!
From Mauritius with love,
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I have a real love/hate relationship with technology. This week I H-A-T-E it with a passion!
If no one else understands, I do ...
Thanks girl. I hate incompetent services gobbling your money up and not delivering a passable service even more! The gall of these companies!
Commiserating with you, hang in there.
I know you'll do just great with your exam. I have faith in your abilities.
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